Health and Safety
We are totally committed to our responsibilities for promoting awareness of Health & Safety issues and thoroughly training all levels of staff.
Managers and key supervisors attend in-house and external training courses accredited to the Chartered Institute of Environmental Health (CIEH) and The Institute of Safety & Health (IOSH). All cleaning operatives receive health and safety training during their induction, and are also trained in manual handling and COSHH (Control Of Substances Hazardous to Health).
Our directors ensure that all necessary resources are available to implement required safe systems of work which is demonstrated with our OHAS 18001, SAFEContractor and Contractors Health And Safety Scheme (CHAS) accreditations. These schemes assess and provide accreditation of the health and safety competency of our company and underline our commitment to the highest possible standards of competence and care.
We are committed to sustaining and protecting the environment and preserving the quality of the world in which we live.
To minimise our environmental impact and comply with all legislation, we have specific policies and procedures in place, accredited with the Environmental Management System ISO 14001. All staff are fully aware of the company’s commitment to environmental issues, and the role that they need to play for it to be effective.
We have a rigorous performance monitoring system with clear criteria and performance levels, including site visits from our CEO and MD. In measuring the success of a contract, we particularly assess the following:
- Cleaning standards and quality performance– to ensure the standards are to the agreed level and specification
- Staff management – to ensure staff are being managed correctly and completing their set tasks to the highest standard
- Communication – to ensure the client is receiving the correct level of communication from Senior Management
- Compliance – to ensure compliance and health & safety is met and adhered to in every task and in line with our Health & Safety regulations set by our Compliance team
- Consumable and supply management – to ensure all consumables and supplies are purchased and delivered at a cost effective price with the quickest delivery time possible.
Corporate Social Responsibility
Social responsibility and sustainability are an important part of our daily business practice. As a result we have become a preferred place to work, a desirable business partner and a respected member of the community.
We value being part of the community and all our locations contribute positively through three main activities:
- Promotion of London Living Wage
- Supporting our own and client chosen charities
- Providing employment opportunities for local people
We support Grove Cottage who provide social and educational activities for people of all ages with learning disabilities. More information can be found on their website; https://www.mencapgrovecottage.org/
The use of chemicals and machinery, in line with our ISO14001 Environmental Management System, delivers an effective solution for our operations and the integration with our client’s system where possible. For actual service delivery, it focuses on two important factors –
In partnership with Selden, our chemical supplier, we have introduce a range of cleaning products that are both effective and environmentally acceptable against the most stringent criteria. These cleaning products are 100% bio-degradable. However, being environmentally friendly doesn’t just mean using chemicals that are safe for the environment. It also means minimising their use, which is why we utilise a concentrated dosing system.
Machinery and Energy Use
Our dual objectives in this area are to reduce our electricity consumption and to source/purchase more energy-efficient equipment.
This means; Switching off lights and computer equipment, Considering water saving devices, Using dual battery powered equipment, Restricting dust pollution by utilising HEPA triple filter vacuum cleaners, Making sure we select the right machine for the job & Training staff to use machinery efficiently
In order to demonstrate our effective systems and high standards of service delivery we hold a number of worldwide, and industry recognised, standards. Certificates of these accreditations are available for your reference.