We believe great service starts with people.
We’ve built our reputation on trusted relationships, dependable service and a genuine commitment to the buildings and communities we support.
We invest in our people, embrace practical innovation and work closely with our clients to deliver consistently high standards. By understanding what matters most to each client, we create tailored cleaning solutions that support their operations, their people and their long-term objectives.
Our approach is simple: do the right thing, take responsibility and work together to deliver on our commitments.
We provide a comprehensive range of commercial cleaning services, delivered by experienced teams and supported by effective management systems. Whether you need daily contract cleaning or specialist support, we work with you to maintain the standards your building demands.
Our commitment to operational excellence starts with understanding what matters most to our clients.
We combine experienced teams, effective management and innovative solutions to deliver reliable cleaning services tailored to our clients’ needs, building lasting partnerships through consistent standards and continuous improvement.
Our commitment goes beyond delivering exceptional cleaning services. Through Beyond Cleaning, our sustainability strategy, we’re working to make a positive difference for our people, clients, communities and the environment.
Built around four pillars – Empowering Our People, Ensuring Safer Spaces, Inspiring Bold Action and Creating a Positive Legacy – our strategy brings together our commitments to people, sustainability and social value.
From investing in our teams and reducing our environmental impact to supporting local communities, we’re focused on creating meaningful, lasting value.
We’re proud to work alongside clients who value our people, our approach and our shared commitment to creating better environments.
The senior DOC team do a great job of managing the client relationship and this is very much appreciated. They are professional, very responsive and always happy to assist. The cleaning team do work hard, and all have great attitudes. We work closely with the senior managers and cleaning team to overcome any obstacles and are confident we will continue to make progress.
We are very happy with the cleaning services currently being provided. The team has been consistent, professional and attentive to the building’s needs. The hard work and attention to detail are greatly appreciated. The overall standard has been excellent, and we are very pleased with the service.
DOC Cleaning not only shares SMI’s passion for making a positive impact on the planet, but they also lead by example, seamlessly embedding sustainability into all aspects of their operations. Their unwavering dedication to integrating ESG principles into their business is truly commendable and inspiring. We look forward to continuing to work with them in the future.
Partnering with DOC Cleaning has genuinely been a great experience. As a supplier, we get to see first-hand how committed they are to delivering a high-quality service and ensuring a strong customer experience. They are a fantastic organisation to partner with. I’m pleased to support them and look forward to continuing our partnership.
DOC’s dedication to social and environmental responsibility reflects the principles at the core of our business. Through their support, we’re able to bring clean, life-changing water to even more communities in need. Collaborations like ours demonstrate how purposeful partnerships can make a lasting difference – transforming everyday decisions into a positive impact.
DOC Cleaning work closely together with us to provide the highest levels of service whilst also adapting to the ever-evolving landscape of life at the Gallery. Through their innovative changes and modern sustainable methods, we know that we have partner in whom we can trust as one of the faces of The Gallery.
We have worked closely to create a one-team approach, where the cleaning team feel as much a part of the National Theatre as they are of DOC. They operate as an extension of our team, and our relationship is built on trust, transparency and a shared commitment to delivering the best possible experience for our visitors, staff and performers.
Our approach is underpinned by recognised standards, professional development and a commitment to continuous improvement.
From complex commercial properties to some of the UK’s best-known cultural destinations, our client partnerships demonstrate how we adapt our services to different buildings, environments and operational challenges.
Explore examples of our work and discover how our teams help clients maintain high standards, overcome challenges and create better experiences for the people who use their buildings.
Discover the latest news, insights and stories from across DOC Cleaning, including developments in our services, client partnerships, people and Beyond Cleaning commitments.
